Upbring Careers

Weekend Receptionist

Job ID
2017-2679
US-TX-Katy
Type
Regular Part-Time
Shift/Hours
1st Shift
# of Openings Remaining
1

Overview

Upbring, the new Lutheran Social Services of the South, is a 135 year-old nonprofit organization with a rich legacy of serving vulnerable people across Texas. Its mission is to break the cycle of child abuse by empowering children, families and communities. Upbring serves more than 30,000 people annually and provides innovative programs and services for children including foster care, adoption, education, residential treatment and community services. For more information, visit Upbring.org.

Responsibilities

General Description:

The Receptionist is responsible for providing exceptional customer service on the phone and in person to facility visitors, volunteers, residents, and staff; and performing general administrative support services for the daily operations of the weekend staff.

 

Essential Functions:

  • Greet visitors, answer and direct telephone calls in a positive, pleasant and professional manner
  • Provide tours for prospective clients
  • Type correspondence and other materials deemed appropriate by staff, as well as perform other administrative and clerical duties such as copying
  • Assist in planning and implementing special weekend events, and act as volunteer liaison in the absence of the Director of volunteers, Spiritual Director and Activities Coordinator
  • Maintain effective communication with the weekend staff and supervisors, visitors, volunteers, residents and weekday receptionist as well as supervisor.
  • Ability to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Attend mandatory training as required
  • Possible overtime or different shifts such as weeknight or weekday may be required

 

 

 

 

 

Additional Functions:

  • Peform other duties as assigned. 

Qualifications

  • High school diploma or equivalent.
  • One or more years of experience providing excellent customer service preferably in an office environment.
  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Exceptional telephone, clerical and customer service skills.
  • Excellent verbal and written communication skills; interacting effectively with all staff, residents and visitors in a positive, professional manner.
  • Detail oriented with excellent organization and follow-through skills.
  • Positive attitude and approach to daily tasks, co-workers, and comfortable with change and improvements.
  • Able to work independently with little direction, a self-starter who takes initiative.

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