Upbring Careers

Floater - Family Services

Job ID
US-TX-Corpus Christi
Regular Full-Time
# of Openings Remaining


The Family Services Floater provides case management and direct services to foster care or adoptive children, parents, and their families, including but not limited to individual counseling, prevention, administration, advocacy on behalf of the child, parents, and/or families with social services, the court, police, school, and other medical and mental health providers and professionals in accordance with Agency and licensing standards and federal, state, and local regulatory requirements.  This position will require travel to Foster in Texas (FIT) offices statewide to meet program needs and Domestic Adoption and Post Adoption Services.  This position may be based out of the primary service area which includes Laredo, McAllen, Harlingen, Corpus Christi, and Victoria Texas. 


Essential Duties:


Foster Care

  • Conduct regular home visits and on-going assessments to ensure foster care children and homes remain viable for placement and meet the specific needs of foster care children and families
  • Develop a case plan to establish goals using appropriate and necessary resources to maintain placement, minimize risk and provide for the safety of the children
  • Provide supportive services and/or other resources for foster care children with emotional, social, behavioral, or mental health needs
  • Assess the safety of the child; take the necessary steps (actions) to protect the child if deemed appropriate in accordance to Agency standards and federal, state, and local laws and regulations
  • Determine action to be taken to remove or to reduce an immediate threat to the safety of the child; arrange for temporary placement in another foster care or group home or treatment facility
  • Provide stabilization services (crisis intervention) for foster children, parents, and their families in a timely manner
  • Obtain needed information and complete regular reports regarding foster care children progress
  • Accurately document all relevant and appropriate information related to the child, parents, and/or families in accordance to Agency standards, state licensing requirements, and other federal, state, and local regulatory requirements
  • Assist with child placement and post-placement services, which may include identifying and contacting the appropriate foster parent and coordinating arrangements between the placement agency and the foster home
  • Follow a formal process for case reviews and informal transfer between agencies and referral sources that appropriately meet the needs of the child, parent, and/or family
  • Report any serious or significant incidents to the Team Lead or Area Director immediately
  • Provide emergency and on-call services when needed


  • Conduct the intake and needs assessment and match meetings with prospective adoptive parents
  • Lead required training sessions for adoptive parents, either independently or with assistance from the Director of Adoption
  • Provide grief and loss counseling to birth parents during pre-and post placement prior; provide ongoing counsel and support as needed
  • Provide resource referrals to birth parents throughout the adoption process; assist in meeting the needs of the birth mother throughout the adoption process
  • Assist birth parents with the preparation and completion of all legal aspects and documentation of the adoption process and ensure they have a clear understanding of all the legal aspects and documentation needed to fulfill the adoption process
  • Provide prospective adoptive parents with the support and guidance needed to complete the application and home study process; ensure all documentation and certifications are kept current and confidential according to HIPPA/HIPAA, licensing, and other regulatory requirements
  • Provide counsel and support to prospective adoptive parents during the match meeting with the birth parents and serve as an intermediary in the ongoing communication between the prospective adoptive parents and the birth parents
  • Conduct post placement supervision and visits with adoptive parents to ensure placement and all documentation meets Agency standards, State Minimum Standards, and other federal, state, and local regulatory requirements
  • Work with former adoptees, adoptive parents, and/or birth parents to complete record requests, search, and reunions and/or facilitate ongoing contact between members of the triad
  • Develop strong working relationships with local and statewide referral resources and service providers
  • Complete, compile, submit, and maintain accurate records, files, and legal documents in accordance to Agency polices and standards, State Minimum Standards, and other federal, state, and local regulatory requirements
  • Provide emergency and on-call services when needed

Working Relationships

  • Work closely with all members of the Family Services team and management, service providers and professionals, and various local community systems and resources to ensure birth parents and prospective adoptive parents are receiving a high level of customer service and the service delivery is in alignment with Agency and licensing standards and meets the needs and expectations of the birth parents and prospective adoptive parents.
  • Develop and maintain positive and strong working relationships with the Foster Care and Adoption teams and clients, while maintaining professional and ethical boundaries always.
  • Work as a team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices.


Minimum qualifications

  • Bachelor’s degree in Social Work, Counseling, Psychology, or closely related field
  • Child Placement Management Staff (CPMS)
  • 3 years relevant work experience in foster care, child welfare, or adoption services
  • Knowledge of psychological theory, methods, and ethics
  • Ability to establish rapport, trust, and maintain ethical boundaries
  • Strong writing skills with the ability to properly and accurately document case notes and files
  • Ability to apply sound judgement when making decisions
  • Ability to follow instructions and work independently with minimum supervision
  • Strong organizational and time management skills with the ability to meet deadlines and prioritize competing tasks
  • Strong people and interpersonal skills with the ability to apply compassion and empathy, while dealing with stressful and difficult situations; demonstrated ability with working with diverse groups of people
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Ability to travel statewide, as needed

Preferred Qualifications

  • Master’s degree in Social Work, Counseling, Psychology, or closely related field
  • Bilingual (English and Spanish based on service area and service population)   


The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. This position will require frequent walking and sitting and standing for long periods of time. There may be a need to lift, move, or carry up to 50lbs with or without assistance.


The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer.


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