Upbring Careers

Secretary - Foster Care/Adoption

Job ID
Regular Full-Time
1st Shift
# of Openings Remaining


The primary duty of the Secretary/ Administrative Assistant is to provide receptionist and secretarial duties for the Foster in Texas (FIT) team, such as answering the telephone, filing, basic bookkeeping, and office management.   


Essential Duties

  • Answer and direct all incoming calls to appropriate staff; take messages when needed
  • Professionally greet all visitors entering the office; notify staff of their visit and escort to appropriate waiting location
  • Respond to general inquiries about the program or refer to appropriate staff for more detailed information
  • Develop and maintain a tracking system and record keeping process for FIT inquiries
  • Gather information from prospective foster or adoptive parents and send inquiry packets upon request
  • Receive, sort, date-stamp, and distribute all incoming mail and documents
  • Complete the mailing process for all outgoing mail
  • Manage and order supplies and ensure appropriate inventory is available for normal and peek business needs
  • Maintain mailing lists for staff and provide mailing supplies
  • Manage the postage machine as it relates to operation and available funds
  • Serve as back-up for the office front desk area and perform assigned receptionist duties (Position based at Corporate office)
  • Maintain Foster Care employee files such as assisting employees with completion of forms, scanning into electronic record, auditing, distributing policies and other forms for signature
  • Other duties and special projects as assigned

Working Relationships

  • Develop and maintain positive working relationships with management, staff and visitors to ensure they are greeted, welcomed and serviced in a professional manner at all times
  • Work closely with the FIT team to ensure operations are effectively and efficiently supporting Agency objectives and program purpose
  • Work as part of the team and show professionalism at all times by modeling and demonstrating positive working relationships and attitude, while maintaining appropriate boundaries at all times


Minimum Qualifications

  • High School diploma or GED equivalent
  • 1 year secretarial, receptionist, or administrative experience
  • Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
  • Strong customer service skills with the ability to greet and welcome people with a professional and pleasant demeanor
  • Ability to work independently and as part of a team; take initiative and work with limited supervision
  • Strong interpersonal skills with the ability to work and interact with a diverse group of people
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills with the ability to meet deadlines and manage multiple requests and job expectations

Preferred Qualifications

  • Associates degree or higher in Business Administration, Office Administration, or closely related field
  • 3 years’ secretarial, receptionist, or administrative experience
  • Bilingual (English and Spanish based on service area and service population)


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