Upbring Careers

  • Regional Intake Specialist

    Job ID
    2018-2933
    Location
    US-TX-Dallas
    Type
    Regular Full-Time
    Shift/Hours
    1st Shift
    # of Openings Remaining
    1
  • Overview

    Why should you join Upbring?

     

    Why work at Upbring? It’s quite simple – when you go to work surrounded by people just as passionate as you, it doesn’t feel like work.

    At Upbring, we’re changemakers determined to create a world where all children are loved, protected and cherished. Inspired by faith, we are both warriors and servants for children and families. We’ve been helping children thrive for more than 135 years, and we’re not stopping. Our mission is to break the cycle of child abuse by empowering children, families and communities. And as we accomplish this mission, we have an opportunity to shape not only the way we deliver our programs and services but the way Texas treats children.

    The children we serve have dreams, talent and so much potential – but they need dedicated, skillful and compassionate individuals to help them succeed. Our employees are champions for Texas children who give their all to create brighter futures. When you work at Upbring, you’re not just collecting a paycheck; you’re playing a key role in breaking the cycle of child abuse.  To find out more, please visit us online at www.upbring.org.

    Responsibilities

    The Regional Intake Specialist is responsible for researching, prospecting, and cultivating a network of foster care parents and community partners to aid in the placement and/or adoption of foster care children in the Foster in Texas (FIT) program.

     

    Essential Duties

    • Gather information from research and referral agencies to identify potential foster care parents and determine eligibility and potential match
    • Review and assess initial intake information to effectively respond to prospective parents and families
    • Manage the intake process from initial contact to placement; follow-up as needed
    • Review all submitted paperwork and ensure all intake paperwork has been received and has been properly signed and/or notarized
    • Respond to inquiries from prospective parents, partner agencies, and internal staff about the intake process, eligibility requirements, and placement and post-placement process
    • Assist management staff with the development, management, and evaluation of recruitment and marketing plans, materials, and campaigns that recruit foster parents
    • Participate in recruiting efforts to ensure an adequate pool of certified homes are available to meet diverse needs or emergency placement of foster children
    • Research, identify, and cultivate an active network of foster parents
    • Record and maintain information and statistics necessary to measure the effectiveness of recruitment efforts
    • Provide technical support for foster parents using online applications and resources; assist foster parents with the application process and completion
    • Provide prospective parents and families with appropriate resources and referrals in a timely manner
    • Mail application packets to prospective families when needed
    • Assist with the coordination and scheduling of new foster parent orientation; communicate schedule with new foster parents
    • Participate in the evaluation and assessment of applicant foster parents, families, and homes by reviewing applications, references, medical and background clearances, and other placement and licensing requirements
    • Assist the staff with matching certified foster parents/families with children in need of placement; initiate specialized recruitment efforts to meet unusual needs for a specific child
    • Participate in training for new foster parents and families
    • Maintain records and reports in accordance with Agency, regulatory, and licensing standards; ensure all documentation well written and concise and has been completed and submitted in the appropriate format (spreadsheets, database)
    • Assist staff with identifying and creating partnerships with other community agencies; establish and maintain relationships to aid in collaboration of recruitment and placement efforts
    • Cross train and provide back-up support to other staff as it relates to the recruitment and intake process
    • Other duties and special projects as assigned

    Working Relationships

    • Participate in collaborate efforts and activities with the Foster Care and Adoption teams, community and partner agencies to ensure all foster care children, parents, and families are receiving the quality of services needed to meet their needs
    • Develop and maintain positive and strong working relationships with the Foster Care and Adoption teams and foster care parents and families, while maintaining professional and ethical boundaries at all times.
    • Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices.

    Qualifications

    Minimum Qualifications

    • Bachelor’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field
    • 1 year of relevant experience in foster care, child welfare, or adoption
    • Strong organizational and time management skills with the ability to meet deadlines and prioritize competing tasks/projects
    • Strong customer service skills; respond to telephone and in-person inquiries in a pleasant and professional manner
    • Ability to work independently and within a group
    • Demonstrate ability to effectively resolve conflict, de-escalate situations, and problem solve
    • Strong people and interpersonal skills with the ability to interact and work with diverse groups of people
    • Proficient in Microsoft Word, Excel, and Outlook

    Preferred Qualifications

    • Master’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field
    • Child Placement Management Staff (CPMS)
    • Bilingual (English and Spanish based on service area and service population)

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