Upbring Careers

  • Receptionist

    Job ID
    2018-3147
    Location
    US-TX-Corpus Christi
    Type
    Regular Full-Time
    Shift/Hours
    1st Shift
    # of Openings Remaining
    1
  • Overview

    The Receptionist is responsible for greeting and assisting all visitors, answering and directing calls to the appropriate department or department staff, and providing administrative support for the facility or department in a friendly, courteous, and professional manner.  

    Responsibilities

    Essential Duties  

    • Greet and assist in a courteous and professional manner; welcome visitors to the facility, maintain the visitor log, provide and retrieve visitor badge and notify department or program staff of visitor arrival; ask visitors to wait in the lobby area to await escort
    • Answer multiple phone lines and direct calls to the appropriate department or individual or take a message when deemed appropriate; screen calls to ensure the caller’s questions or concerns are properly answered
    • In partnership with the maintenance team ensure the lobby area is clean, presentable and welcoming at all times; keep the reception area clean, neat, and free of visual obstruction
    • Maintain and check the general voicemail, forward calls to appropriate department or individual and/or take a message
    • Schedule department and facility meetings as requested; schedule meetings for conference room and maintain conference room calendar 
    • Sort and distribute incoming mail; process outgoing mail and arrange for courier service when needed
    • Serve as a point of contact for copier/printer issues, if needed
    • Order supplies and maintain an appropriate level of supply inventory
    • Complete data entry and create or complete reports upon request
    • Maintain records and audit files to meet department and facility needs and compliance with regulatory requirements
    • Complete administrative duties, such as filing, scanning, faxing, copying, and printing when needed
    • Other duties and special projects as assigned

     

    Working Relationships

    • Work closely with management and staff to assist them in meeting department or program goals and objectives
    • Work as a team player and exhibit professional behavior and a positive attitude with all stakeholders that reflects positively on the Agency and is consistent with Agency policies and practices

    Qualifications

    Minimum Qualifications

    • High School diploma or GED equivalent
    • Must be at least 21 years of age
    • 1-year previous receptionist experience
    • Bilingual in English and Spanish (based on service area and/or population)
    • Ability to work in a fast-paced environment, while maintaining excellent customer service skills
    • Able to communicate in person and by telephone in a friendly and welcoming manner
    • Strong organizational and time management skills with the demonstrated ability to complete tasks in a timely manner and pay close attention to detail; ability to prioritize assigned tasks
    • Strong interpersonal and people skills with the ability to work and interact with diverse groups of people
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

     

    Preferred Qualifications

    • 2 years’ previous receptionist experience

    Physical Demands & Work Conditions

    • This position requires sitting and looking and using a computer for long periods of time
    • Position works in a child facility and has constant exposure to children
    • Lift, push, pull, move up to 25 lbs.

     

    The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

     

    Agreement

    The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer.

     

    Equal Employment Opportunity/M/F/disability/protected veteran status

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