Upbring Careers

  • Youth Care Worker, ORR TFC

    Job ID
    US-TX-El Paso
    Regular Full-Time
    1st Shift
    # of Openings Remaining
  • Overview

    The Youth Care Worker is responsible for providing direct care supervision and maintaining a safe and therapeutic environment for Unaccompanied Alien Children (UAC) in accordance to Office of Refugee Resettlement (ORR) licensing standards, Agency and program policies and standards, and other federal, state, and local regulatory requirements.


    Essential duties

    • Conduct intake services for incoming UAC to include, but not limited to: completing the necessary paperwork and assessment, providing the UAC with an overview of the program services, and assist with the initial placement; assist with new UAC orientation
    • Provide basic needs to UAC upon arrival to the program, which includes, but is not limited to meal, clothing, hygiene products, shower, bedroom assignment; support routines of UAC through assistance and supervision of wake-up, bedtime, personal care, completion of chores, homework, meals, recreational activities, and laundry
    • Perform behavior management, oversee therapeutic activities, and crisis intervention; supervise UAC and set appropriate behavior limits in accordance to the UAC’s individual treatment and behavior plan and ORR standards
    • Assist UAC with social skills, anger management, and daily living skills; teach, supervise, and assist residents in achieving their daily goals; follow individual plans and behavior support plans to provide appropriate services to UAC and document those interactions using designated forms and/or database
    • Provide appropriate intervention to ensure UAC safety and well-being; provide 1:1 monitoring for a UAC as directed by management or a member of the clinical or multidisciplinary team
    • Teach and provide UAC with a full range of basic care needs, including, but not limited to bathing, feeding, cleaning, shopping, and laundry
    • Clean, organize, and maintain the UAC living space to provide a safe environment
    • Accompany and participate in group therapy sessions for UAC, as needed
    • Interact and build a positive and respectful rapport with UAC to reinforce positive behavior and promote social interaction; interact with UAC within ethical boundaries at all times
    • Work closely with immediate management to plan and implement social and recreational activities for UAC
    • Observe UAC and provide feedback for the purpose of updating the UACs’ behavior plans or improving their basic living and environment
    • Accompany UAC on outings and activities to promote community inclusion; accompany and/or transport UAC to appointments, outings, and activities using established safety protocol. Load and unload residents into the designed vehicle
    • Ensure all forms and progress notes are properly completed using the necessary forms and/or database to ensure compliance with ORR standards and federal, state, and local regulatory requirements; document planned interventions, behavior incidents, and general observation of UAC skills, behaviors, and mood using the appropriate forms
    • Complete the daily shift reports at the end of assigned shift
    • Provide the appropriate Therapeutic Crisis Intervention when required or directed by management or a member of the interdisciplinary or treatment team
    • Report UAC safety hazards and risks to the management and/or the clinical staff in a timely manner
    • Must assist in the evacuation of UAC as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
    • Other duties as assigned



    Working Relationships

    • Develop and maintain positive working relationships with the management, program and clinical staff, UAC, and volunteers to meet the needs of the UAC and ensure the program goals and objectives are being met.
    • Work closely with management, the program and clinical staff to ensure program operations, goals and objectives are being met and the UAC are receiving the highest quality of services and support.
    • Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices. Always work within the Agency’s Code of Ethics and establish working relationships within the ethical boundaries established.





    • Bona fide Occupational Qualification - Only male candidates will be considered at this time due to population of youth served and ORR requirements
    • High school diploma or GED equivalent
    • 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting
    • Demonstrated ability to apply appropriate boundaries at all times
    • Ability to use to visual and auditory awareness within the work environment
    • Demonstrated ability to establish trust and a positive rapport with children and work within ethical boundaries at all times
    • Ability to provide conflict resolution and de-escalation skills to ensure the well-being and safety of residents
    • Strong verbal communication skills with the ability to give and follow written and oral instructions
    • Ability to effectively organize and prioritize job duties and resident needs
    • Ability to work both in a team environment and independently
    • Ability to remain claim and exhibit compassion
    • Ability to use good judgment and think quickly and rationally in difficult and stressful situations
    • Proficient with basic computer skills, Microsoft Office (Word and Excel), and documentation programs/database
    • Bilingual in English and Spanish (based on service area and service population)


    Preferred Qualifications

    • Associates degree in Social Services, Human Services, or closely related field
    • 2 years’ previous experience performing direct care services to children and adolescents


    The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. This position will require continuous viewing of a computer screen. This position will require sitting and viewing the computer screen for long periods of time. It may require frequent walking and standing. The position may require the employee to move, carry, shift, or lift up to 50lbs with or without assistance.  


    The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer.


    Equal Employment Opportunity/M/F/disability/protected veteran status


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