Upbring Careers

  • Assistant Program Director, ORR

    Job ID
    US-TX-Corpus Christi
    Regular Full-Time
    1st Shift
    # of Openings Remaining
  • Overview

    The Assistant Program Director will assist in program management, development, coordination, facilitation, and evaluation of program training for the ORR program in accordance to Agency, state licensing standards, funding requirements, and other federal, state, and local regulatory requirements. The Assistant Program Director is also responsible for establishing and directing all aspects of program activities and services to meet the social, emotional, physical, psychological, and mental health well‐being of the Unaccompanied Children (UC). Responsible for regularly exercising discretion and sound judgment when directing, supervising, and overseeing the social service activities in accordance to Agency and licensing standards and other federal, state, and local regulatory requirements.

    Responsible for implementation and ongoing compliance with the Interim Final Rule on UC Sexual Abuse and Sexual Harassment standards. Will educate, train and advise on policies/procedures; BRYCS; PREA (Prison Rape Elimination Act); Pre-Service; develop all programming monthly training curriculum for program to remain in compliance with ORR and state licensing Monthly and Annual Training Reports and serve as PSA/PREA compliance manager.


    Essential Duties

    • Assist with daily management requirements such as staff oversight and overall functioning of the program.
    • Responsible for fostering a facility climate which condemns sexual abuse; provides resources and support to the program; and reports incidents of sexual abuse.
    • Reviews logged incidents of sexual abuse/sexual harassment.
    • Maintain current information on sexual incidents occurring in the facility or historical which were reported in the facility.
    • Assist the Program Director in ensuring compliance with all applicable standards and policies.
    • Assists as directed in completing required reports including but not limited to CQI report, Ops Monthly Report, ORR Quarterly and Annual Reports.
    • Assist in the preparation of program audits, including Peer Record Reviews and assuring adherence to Agency and licensing standards and contractual and funding agreements.
    • Responsible for advising and coordinating all logistics while auditor is on site during PREA audits at the facility.
    • Assure documentation is prepared for audit. Assist in any manner deemed necessary while auditor is on site.
    • Create on call rosters and actively participate in on call duties including but not limited to monthly exempt level rotation.
    • Assist with any after hour/weekend emergency needs or other required duties to meet applicable state licensing, ORR, CARF or Upbring policy requirements or deadlines.
    • Maintain an active presence throughout the facility to ensure Agency policies, UC needs, and licensing standards are being met; monitor service delivery and make recommendations for improving staff development and management.
    • Ensure facility wide attendance compliance with mandatory sexual abuse/sexual harassment awareness and prevention refresher training. Emphasis the importance of zero tolerance to sexual abuse through leadership example, management presence, and unannounced rounds by management on all shifts.
    • Ensure good communication between facility staff and PSA Compliance Manager which facilitates notification of every incident with a sexual component.
    • Ensure good communication between facility management and senior program management when preventing or responding to sexual abuse/sexual harassment incidents.
    • Assist with daily management requirements such as staff oversight and overall functioning of the
    • Conduct inspections within program for compliance with PREA; maintain PREA audit files; and report significant findings to the Program
    • Develop, administer and evaluate pre-and-post-test to validate competencies and ensure learning occurred
    • Assess employee skill set and knowledge through observations and during trainings and devise and communicate a plan for increasing skills and knowledge; communicate skill-set and knowledge deficiencies with immediate management and devise a plan of action to address observed deficiencies
    • Maintain an accurate record of completed trainings; complete certificates for completed training to maintain in employee file and meet licensing requirements; provide timely documentation of training issues to Human Resources.
    • Develop and facilitate ad hoc training when
    • Meet with Program Director on a regularly scheduled basis, as well as provide weekly updates on program training needs; schedules; and compliance
    • Other duties as required

    Staff Management and Development

    • Assist and travel with the shelter staff and children during mandated evacuations due to natural disasters.
    • Provide ongoing support and coaching to staff to ensure the program and service delivery is operating effectively and efficiently in accordance to established Agency and program goals and objectives and federal, state, local, and county regulatory requirements and funding requirements
    • Coach and support all direct report staff and volunteers to ensure they have the necessary information, tools, training, and resources needed to optimize performance and ensure program goals and objectives are achieved; develop direct reports to their highest professional potential, foster teamwork, and nurture a positive working environment
    • Identify staffing needs; interview, hire, and train new staff and develop and implement ongoing staff development trainings
    • Regularly review employee performance and provide supportive and constructive feedback
    • Complete, conduct, and submit the 90‐day and annual performance evaluations per established due date


    Working Relationships

    • Develop and maintain positive working relationships with government, state and community partners (including governmental, faith‐based, nonprofit and the private sector), families, youth, and sponsors to ensure program objectives are being achieved. Work in collaboration and partnership with all program teams, in a consistent friendly, compassionate, courteous, and positive manner at all times
    • Work closely with Program Director and other teams to ensure services are delivered in a manner that is consistent with Agency and program standards and the program is operating effectively and efficiently
    • Work as a team player and exhibit professional behavior and a positive attitude with youth, their families, the program, and other external partners that reflects positively on the Agency and is consistent with Agency policies and practices


    Minimum Qualifications

    • Bachelor’s degree in education, psychology, sociology, or other relevant behavioral science
    • 5 years of relevant progressive employment
    • Bilingual in Spanish and English based on service population
    • 2 years’ supervisory or management experience
    • Strong leadership and management skills with the ability to engage, motivate, and empower staff and promote a positive working environment
    • Strong people and interpersonal skills with the ability to work with very diverse groups of people
    • Strong organizational and time management skills with the ability to manage multiple tasks, and requests simultaneously
    • Demonstrated ability to clearly write program reports without grammatical errors; strong writing skills
    • Strong verbal communication skills with the effective use of tone and chose of words
    • Ability to de-escalate situations with calmness, professionalism, sensitivity, and within ethical boundaries at all times
    • Demonstrated ability to establish trust and a positive rapport with service population
    • Proficient use of Microsoft Word, Excel, and Outlook

    Preferred Qualifications

    • Master’s degree in social work or an equivalent degree in education, psychology, sociology or other relevant behavioral science degree
    • 2 years of experience in program management or as a director of a licensed child care program
    • Knowledgeable of TDFPS minimum standards

    Physical Demands & Work Conditions

    • This position requires sitting and looking and using a computer for long periods of time
    • Position works in a child facility and has constant exposure to children
    • Lift, push, pull, move up to 50 lbs.

    The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.



    The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at‐will employer. Equal Employment Opportunity/M/F/disability/protected veteran status


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