Upbring Careers

  • Center Operations Director

    Job ID
    Regular Full-Time
    1st Shift
    # of Openings Remaining
  • Overview

    The Center Operations Director is responsible for ensuring the administration and day-to-day operations of the Head Start Center are in compliance with Agency standards, Head Start Performance Standards, Child Care Licensing Minimum Standards, other federal, state, and local regulatory requirements.


    Essential Duties  


    • Work closely with center administration and teachers to ensure the Head Start Center, transportation, food service, technology resources, and center operations are effectively and efficiently administered and managed to meet the Head Start Performance Standards, Child Care Licensing Minimum Standards, and other federal, state, and local regulatory requirements
    • In partnership with the Superintendent negotiate leases and contracts directly related to center operations
    • Prepare and coordinate job bids and repair estimates and costs
    • Review and access center needs; monitor, prioritize, and evaluate center requests and determine scheduling or contracting an outside vendor to handle the requests
    • Ensure the center and its equipment is appropriately maintained; schedule and coordinate repairs
    • Work closely with VP of Education and Innovation to plan, coordinate, and schedule center construction, renovations, and new developments
    • Work with classroom teachers and other administrative staff to plan, coordinate, and schedule community volunteer events
    • Ensure the safety, supervision and well-being of all the children and staff at all times; provide precautionary measures to ensure the safety and well-being of children and staff
    • Other duties and special projects as assigned

    Fiscal Responsibility

    • Develop and manage center budget to ensure operational costs are consistent with the fiscal philosophy of the agency
    • Oversee operational costs and expenditures and ensure they are in alignment with budget allowances; research, create, plan, coordinate, execute, and evaluate center construction, new developments, repairs, and maintenance within an established budget
    • Work closely with the Accounting staff and approved vendors to ensure costs are appropriately quoted for needed services; ensure that all expenditures meet the job bidding requirements set forth in the Head Start contract
    • Using statistical data provide monthly, quarterly, and yearly reports relating to operational costs compared to projections and industry trends

    Staff Management and Development

    • Provide ongoing support and coaching to all direct report staff to ensure the center is operating effectively and efficiently in accordance with established goals and objectives and program services are being delivered in manner that meets the needs of the children
    • Provide ongoing coaching to teaching staff to support them in successfully fulfilling all aspects of their role, including, but not limited to classroom teacher interactions, curriculum, child assessment, working with families, and professional growth and development
    • Interview, hire, and train new staff and develop and implement ongoing staff development trainings
    • Coach and support staff to ensure they have the necessary tools and resources to optimize performance and ensure established project goals and deliverables are achieved on time and within budget
    • Regularly review employee performance and provide supportive feedback
    • Conduct 90-day and annual evaluations per established completion date


    Working Relationships

    • Develop and maintain strong working relationships with classroom teachers, administrative staff, children, and parents to ensure the children are receiving a quality learning experience
    • Establish and maintain professional working relationships with vendors, program and center funders, and the business community
    • Work closely with the classroom teachers and administrative staff to ensure program operations are supporting and meeting program goals and objectives and learning outcomes
    • Work as part of the team and show professionalism at all times by modeling and demonstrating a positive attitude and positive working relationships, while maintaining strong ethical boundaries


    Minimum Qualifications

    • Child-Care Director’s Certificate issued by the Health and Human Services Commission AND Bachelor’s degree AND 2 years’ experience with Head Start or similar school readiness programs AND 1 year’ supervisory experience AND 1 years’ experience in fiscal management and administrative responsibility - OR
    • Eligible to obtain Child-Care Director’s Certificate issued by the Health and Human Services Commission within 6 months of hire date AND Bachelor’s degree in Early Childhood Education, Early Child Development, or closely related field AND 3 years’ experience with Head Start or similar school readiness programs AND 2 years’ supervisory experience AND 2 years’ experience in fiscal management and administrative responsibility
    • Strong interpersonal skills with the ability to work and interact with diverse groups of people
    • Ability to build a positive rapport with children, parents/guardians, and staff
    • Strong computer skills; high proficiency with Microsoft Office products (Word, Excel, and Outlook)
    • Strong stress management, time management and organizational skills with the ability to pay close attention to detail
    • Ability to prioritize tasks and projects and meet deadlines
    • Strong written and verbal communication, including preparation of quality well-written documents, reports, and correspondence
    • Ability to work independently and within a team; ability to take initiative with limited supervision


    Preferred Qualifications

    • Master’s degree in Early Childhood Education, Child Development, or closely related field
    • 5 years’ experience with Head Start or similar school readiness programs
    • Experience with the inclusion of children with disabilities
    • Knowledge of infant/toddler health and safety licensing requirements
    • Bilingual (English and Spanish) with the ability to fluently converse and write in Spanish (based on student population and service area), highly preferred
    • CPR/First Aid Certification


    Physical Demands & Work Conditions

    • This position requires sitting and looking and using a computer for long periods of time
    • Position works in a child facility and has constant exposure to children
    • Lift, push, pull, move up to 50 lbs.


    The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.



    The statements herein indicate the general nature and essential duties and responsibilities of work performed by an employee in this position. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities required to perform the job. Management may assign or reassign duties and responsibilities of the job and may request the employee to perform other duties and responsibilities not listed at his/her discretion. This job description is not a contract between the employee occupying the position and the employer. Upbring is an at-will employer. Equal Employment Opportunity/M/F/disability/protected veteran status


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