Are you passionate about improving outcomes in foster care and child welfare? Do you have experience in social work, foster care, or case management, combined with strong analytical skills? We are seeking a Family and Community Program Director to join our team. This role blends your expertise in child welfare with the power of data to drive decisions and improve program performance. 

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.  Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Family and Community Program Director is responsible for the strategic oversight and continuous improvement of a program that serves children and families, ensuring effective service delivery and compliance with agency standards and regulatory requirements. With a strong foundation in child welfare, foster care, or residential treatment, this role focuses on improving outcomes by combining program expertise with data-informed decision-making. This role analyzes program performance, identifies opportunities for improvement, and implements solutions that enhance services for children and families. Collaboration, quality improvement, and a commitment to best practices are central to the success of this role. 

This role is open to Texas residents statewide.

• The Family and Community Program Director will analyze program data to measure the effectiveness of initiatives and recommend improvements to the Chief Operating Officer. 
• Collaborate with program leaders to ensure our initiatives are well-aligned and operating effectively.
• Identify opportunities for improvement, implement best practices, and establish key metrics that deliver measurable results. 
• Lead quality improvement efforts by using data, industry trends, and program metrics to make informed decisions. 
• Present analytical insights to senior leadership and key stakeholders, ensuring strategic alignment. 
• Partner with cross-departmental teams to consult on data flows, reporting needs, and data-driven solutions. 
• Facilitate regular staff meetings to share updates on key projects, initiatives, and program performance. 

Who You Are: 

• Child Welfare Expert: You bring hands-on experience in foster care, child welfare, or related social services. 

• Data-Savvy: You have the ability to deep-dive into data, analyze trends, and generate meaningful insights. 

• Decision-Maker: You’re comfortable turning data into actionable recommendations that drive program improvements. 

• Collaborator & Communicator: You thrive in cross-functional teams and can effectively present data-driven insights to leadership. 

• Innovative Problem-Solver: You are excited to identify new opportunities and develop solutions to improve outcomes.

Minimum Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or closely related field : and/or a combination of education and relevant experience in lieu of degree
• Five (5) years progressive related experience
• Strong experience in data analyzation, measuring effectiveness, and communicating steps to improve
• Strong organizational and time management skills, with the ability to pay attention to detail
• Strong interpersonal skills and the ability to demonstrate excellent leadership skills 

Preferred Qualifications

• Seven (7) years progressive related experience
• Bilingual (English and Spanish based on service area and service population)

Travel

• This position may be required to travel up to 10%

Perks at Upbring 

• Competitive PTO & paid holidays  
• Health, dental, vision insurance & more!  
• 403(b) Plan 
• Employee Assistance Program 
• Discounted Gym Memberships  

• This position requires sitting and looking and using a computer for long periods of time
• Position can require visits to a child facility and will have exposure to children
• Position requires frequent standing, walking and occasional travel that requires hours of mobility
• Lift, push, pull, move up to 25 lbs

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.